Contact with Borrower

The ServicerServicerPrimary Person servicing the Mortgage Loan, including the originator, seller, or a third party. must contact the BorrowerBorrowerPerson who is the obligor per the Note. as provided in this Chapter to determine why the payment has not been made and whether the payment will be made before the end of the month.  The ServicerServicerPrimary Person servicing the Mortgage Loan, including the originator, seller, or a third party. must continue to update the Multifamily Delinquency System on its discussions with the BorrowerBorrowerPerson who is the obligor per the Note. until the Mortgage LoanMortgage LoanMortgage debt obligation evidenced, or when made will be evidenced, by the Loan Documents, or  a mortgage debt obligation with a Fannie Mae credit enhancement. has been transferred to the Special ServicerSpecial ServicerServicer (which may be Fannie Mae, the Servicer, or a third-party special servicer contracted by Fannie Mae) responsible for implementing the loss mitigation actions for a Non-Performing Mortgage Loan. (either Fannie Mae for Primary Risk Mortgage LoansPrimary Risk Mortgage LoansMortgage Loan where Fannie Mae bears all losses or where the Lender and Fannie Mae share losses. , or the Servicer'sServicer'sPrimary Person servicing the Mortgage Loan, including the originator, seller, or a third party. special servicing area for Secondary Risk Mortgage LoansSecondary Risk Mortgage LoansMortgage Loan where the Lender bears all losses until the Lender’s recourse obligations are exhausted. ).